For shoppers
Why was I flagged?
Some Shopify stores use Flokte to help prevent return abuse. If a store has placed a restriction on your account, you can contest it here.
What Flokte is
Flokte helps stores prevent return abuse. It is not a credit score. Stores that use Flokte can share a return-behaviour tier and score, so your history with one may count at another. You can ask Flokte to stop combining your history across stores on the privacy requests page.
Dispute a restriction
If you think a restriction is wrong, you can contest it. A person reviews every dispute.
Check your status & dispute
Enter your store and account email to see whether a restriction is active and to contest it.
Your privacy rights
Depending on where you live, you may have rights over the data processed about you. See privacy requests for how to exercise those rights, and our Privacy Policy for what is collected and why.