Contact
Contact & support
Pick the channel that fits. We aim to respond within two business days; dispute and privacy requests are handled on the timelines described on their respective pages.
Merchant sales & demos
Questions about installing, pricing, or platform reviews.
Merchant support
For merchants who have already installed Flokte.
Shopper disputes
Contesting a restriction or flag. Tell us which store and what happened. See “Why was I flagged?” for the full process.
Privacy requests
Access, correction, deletion, or profiling opt-out. The form on the Privacy requests page routes to the right store.
Security
Report a vulnerability or security concern. See Security & trust for our posture.
Legal
DPA, sub-processor notices, and other contract questions.
Mailing address and phone support details will be published before the Phase 2 app launch.